At Humsafar Travels, we strive to provide our customers with the best travel services. However, we understand that circumstances can change, and you may need to request a refund. Please review our refund policy below.
- General Refund Guidelines
Refund requests are subject to the terms and conditions of the service provider (hotels, bus companies, etc.). We will adhere to their policies when processing refunds.
All refund requests must be made in writing via email to info@humsafartourandtravels.com. - Non-Refundable Services
Certain services may be non-refundable, including:
Special promotional fares and discounted tickets.
Bookings made for non-refundable accommodations.
Services that are explicitly marked as non-refundable at the time of booking.
- Cancellation by Customer
Train and Bus Tickets: Refunds for cancellations will be subject to the terms of the respective service provider. Fees may apply based on the timing of the cancellation.
Travel Packages: Refunds will depend on the components of the package and the timing of your cancellation. Please contact us for specific details. - Cancellation by Humsafar Travels
In the rare event that we need to cancel your booking due to unforeseen circumstances, you will be offered a full refund or an alternative service. - Processing Time
Once your refund request is approved, please allow 5-7 business days for the refund to be processed. The time it takes for the funds to reflect in your account may vary depending on your bank. Approved Refund will be credited to the Original payment Method within 5-10 Business days. - Contact Us
If you have any questions regarding our refund policy or need assistance with a refund request, please contact us at:
Email: info@humsafartravels.com
